We accepts all major credit card types, G-Pay, Apple Pay.
What payment methods are accepted?
How long does it take to process and ship my order?
Order cut-off time: 10 P.M.
Orders are generally shipped within 24hours (Monday – Friday)
How much does shipping cost?
Shipping Cost depends on the destination and is calculated at checkout. At this moment we ship for free to all E.U. countries.
How can I know whether my order has been shipped?
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
What if I didn't receive my order?
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. You’d wish to contact the carrier to hunt out your Bags as once the item is bagged we don't have control over it (once it’s by the carrier), but if the problem persists please contact us and we'll do our best to help and resolve the issue at our earliest. More information here.
What if my order is damaged?
If you noticed that your package is damaged, please don't accept it from the c and contact us. All parcels are fully insured and you will be refunded in total.